Terms of Service

1. Acceptance of Terms

Welcome to the advertising services and related features (the "Services") provided by STAR-DO LIMITED ("STAR-DO," "we," or "us").

By accessing our website (www.stardo-tech.com), registering an account, or using any of our Services, you ("Customer" or "you") represent that you have read, understood, and agree to be bound by these Terms of Service (the "Terms"). If you do not agree with any part of these Terms, please do not register an account or use our Services.

You also agree to our Privacy Policy, which describes how we collect and process your information, and which is incorporated into these Terms by reference.

2. Description of Services

STAR-DO provides advertising planning, buying, management and analytics services, including but not limited to:

  • Search Engine Advertising — campaign setup, keyword management, bidding and optimization on search platforms.
  • Display & Programmatic Advertising — banner and video placements, real-time bidding and audience targeting.
  • Social Media Advertising — paid campaigns on social platforms, including creative production and audience testing.
  • Ad Creative Production — design of banners, video assets and advertising copy.
  • Analytics & Attribution — conversion tracking, reporting dashboards and performance analysis.

The specific scope, deliverables, budgets and fees applicable to you are set out in your order form, insertion order or account dashboard (the "Order").

3. Account Registration

To use certain Services, you must register an account and provide accurate, current and complete information. You must be at least 18 years of age and legally capable of entering into binding contracts. You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us immediately of any unauthorized use.

4. Acceptable Use

You agree NOT to use the Services to:

  • Promote products, services or content that are illegal, fraudulent, misleading or deceptive;
  • Distribute malware, spyware or any harmful code;
  • Circumvent advertising-platform policies, fraud-detection systems or technical restrictions;
  • Generate artificial impressions, clicks, conversions or any form of invalid traffic, whether manually or via automation;
  • Infringe the intellectual property, privacy or other rights of any third party;
  • Harass, defame or harm any individual or group.

We reserve the right to suspend or terminate any campaign or account that violates these rules, applicable law, or the policies of the underlying advertising platforms, without refund of budgets already spent.

5. Ad Budgets, Fees and Payment

Media budgets, service fees and payment terms are stated in your Order. Unless otherwise agreed:

  • Media budgets are prepaid and are consumed as campaigns deliver;
  • Service fees are non-refundable once the corresponding work has been performed;
  • Late payments may accrue interest and result in campaign suspension;
  • Applicable taxes are additional and borne by you.

Third-party platforms may charge their own fees, and platform-side spend is subject to the platform's own terms and policies.

6. Intellectual Property

The STAR-DO name, logo and website content are owned by STAR-DO LIMITED or its licensors and are protected by intellectual property laws. You retain ownership of the materials you provide to us; you grant us a limited license to use them for the purpose of delivering the Services. Deliverables produced for you under a paid Order are licensed to you for your advertising use upon full payment.

7. Third-Party Platforms

The Services rely on third-party advertising platforms (search engines, social networks, exchanges and publishers). We do not control these platforms and are not liable for their decisions, policy changes, delivery variances or outages. Placement, pricing and inventory are subject to each platform's availability and policies.

8. Performance Disclaimers

To the maximum extent permitted by law:

  • We do not guarantee specific performance outcomes, including impressions, clicks, conversions, sales, rankings or return on ad spend;
  • All projections and estimates are indicative only and are not warranties;
  • Advertising results depend on factors beyond our control, including your product, pricing, market conditions and competition.

9. Limitation of Liability

To the fullest extent permitted by law, STAR-DO shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill arising from or related to the Services. Our total aggregate liability for any claim shall not exceed the service fees you paid to us in the three (3) months preceding the claim.

10. Termination

You may stop using the Services at any time. We may suspend or terminate your account for breach of these Terms, non-payment or violation of applicable law. Upon termination, accrued payment obligations survive, and sections 6, 8, 9 and 11 remain in effect.

11. Governing Law & Disputes

These Terms are governed by the laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law rules. Any dispute shall be resolved by arbitration or in the courts of the Hong Kong Special Administrative Region, unless mandatory consumer law provides otherwise.

12. Changes to These Terms

We may update these Terms from time to time. The current version is always available on this page, and continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

13. Contact Us

Questions about these Terms may be sent to support@stardo-tech.com.

© 2024 STAR-DO LIMITED. All rights reserved.